Web Navigation, MRP, ERP, Manufacturing Resource Planning, Enterprise Resource Planning

Customer Management

Addresses include Name, three lines of address, City, County, State, Zip and Country.
Customer numbers can be automatically or manually assigned.
Orders have a bill-to, sold-to, ship-to and install location address–better tracking of your real customer.
Orders and Shipments may have a one-time ship-to address
Lockbox assigned by customer.
Invoices can be sent to the sold-to or bill-to customer. (Reduce manual pulling of documents to be sent to a different address.)
Five customer types and other user defined fields to classify the customer. (Better selection and report options.)
There may be multiple lines of comments, which can be flagged to print either/or on the acknowledgment, pick list, pack list or invoice. (Automatic documentation management.)
Default values may be set for salesperson, invoice terms, carrier, FOB, etc.
Credit limit may be entered for on-line credit checking.
On-line activity review of open balance, last activity dates, payment history and aging.
Multiple contact names, phone numbers and e-mail addresses may be entered. (Integrated customer management.)
Tickler system enables you to enter customer contact and call-back information.